WARRANTY / GARANTEE

RVA Pro Painters Guarantee

At RVA Pro Painters, we offer two-years warranties to our customers for all residential interior & exterior painting projects. This is an important part of our commitment to those we serve. We believe this warranty helps our clients have confidence and peace of mind when choosing us. You have every reason to feel good about your decision to call RVA Pro Painters

What Our Two-Year Warranty Means for You

Our warranty lasts two years, or 24 months, from the date the project is completed and seen by the owner as designated by the date on the accompanying customer comment card. This warranty covers blistering and peeling caused by any failures of our workers.

The warranty does not, however, cover:

Mold, mildew, and other water damage
Damage caused by building shifts
Wood rottten
Metals that have disintegrated / rusted
Cost of paint
Paint matching—it is not always possible to find a perfect match

Additionally, these areas are NOT covered by our warranty agreement:

Horizontal surfaces
Plaster / drywall damage
Peeling / blistering in customer-supplied paint
Knots that are bleeding
Rust
Water damage
Varnished surfaces on the exterior of the building
Previous paint layers that have peeled / blistered
Galvanized metals

RVA Pro Painters will not charge a labor fee for fixing problems with the paint job where all these conditions apply. If the original client has sold the property or otherwise parted with it, the warranty will not apply. We only conduct repairs as per our warranty agreement with the original customer served. Our repairs will not exceed those expressed in the estimate originally provided, and we will only repair areas where peeling / blistering occurs.

Color Consulting

There is great satisfaction in picking the right colors for your home. However, some people get overwhelmed and concerned about the outcome. Not to worry, we have qualified designers to help enhance your home with elegant, sophisticated design.